CAREERS

Join our team!

Our company is a community, and we strive to create a sense of purpose and belonging for every single member of our team. 

We are a multifaceted and rapidly growing company, so we're always looking for talented people who can jump right in, take initiative, and embrace the culture of our modern, fast-paced work environment.

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While these roles all have their own specific responsibilities, people who flourish at Leclair Decor and LD Shoppe tend to be able to wear many hats and are always happy to lend their talents wherever needed. Above all, you'll need to be a team player. We leave our egos at the door here and get stuff done as a team. We’re happy to teach you if you’re ready to learn and grow!

Leclair Decor Roles

Videographer-Editor (Full-time)

We’re seeking a creative individual to champion our presence on YouTube, Instagram, and TikTok as a Videographer + Video Editor! In this role, you will shoot videos that capture both Leclair Decor and LD Shoppe in order to effectively tell visual stories about the brands. To be successful, you’ll need a keen eye, steady hands, and a passion for getting the right shot! Reports To: Marketing Manager What You'll Be Doing

  • Work closely and collaboratively with Marketing Manager and Lead Creative Producer to discuss various productions, creative projects, as well as shot lists and storyboards
  • Assist with organizing and managing all video/media assets as well as maintaining a safe system for backing up all content
  • Work on weekly shoots for YouTube productions, which involves composing shots, camera operating, and lighting design (this will be in both a green screen studio, as well as at off-site locations)
  • Edit a wide range of videos including, but not limited to, ‘how-to’ and lifestyle videos for our website, social media content, digital advertising, and email marketing campaigns Video editing duties include, but are not limited to:
  • Reviewing shooting scripts and raw materials, following shot list and shooting footage based on priority, trimming footage and arranging the sequence of the video, inputting music, dialogue, graphics, and effects, creating rough and final cuts
  • Set-up and take down equipment before and after use
  • Test, maintain, and store equipment safely and effectively
  • Organize and index all video footage for the Marketing Team
  • Seamlessly manipulate and edit video content while adhering to our brand standards and guidelines
  • Continuously discover and implement new editing technologies and industry best practices to maximize efficiency and quality of content
We’ll Be Impressed If You
  • Are reliable, motivated, and a self-starter (taking initiative is huge in this role!)
  • Are proficient in programs such as Adobe Premiere and/or Final Cut Pro, Lightroom, Photoshop, VSCO, Videoleap by Lightricks
  • Have the ability to manage multiple projects at once and adapt to shifting priorities as needed
  • Are highly artistic with an affinity for cinema
  • Are an avid learner who takes initiative to learn about our products and services
  • Are YouTube, Instagram, and TikTok savvy
  • Possess the ability to adhere to Leclair Decor brand guidelines and provide professional insights and advice to produce high-quality results
  • Are a team player who embraces feedback and enjoys working in a collaborative and supportive environment
  • Are fluent in both English and French (bonus points for this one, not a requirement!)
What You’ll Need
  • Strong creative and technical abilities, as demonstrated by providing a portfolio of work, or as outlined in past work experience
  • Major points to applicants who have completed a university, college, or other post-secondary program in film, digital media production, audio-visual technology, broadcasting, or a related field
  • Link to your Youtube or Instagram account showcasing your work
What We Offer
  • Full time, salaried (based on 40 hours/week)
  • Salary commensurate with experience and skill
  • Three weeks paid vacation
  • Paid sick and personal days
  • Modern, flexible benefits through Honeybee
  • This role is a combination of working from our in-house video studio, from home, and will require local travel on occasion



Design Lead (Full-time)

We are seeking an experienced, skilled, and passionate Design Lead to join our growing Design Team! The ideal candidate will have experience in a leadership role on large, high-end residential construction projects and have a demonstrated talent for both interior design and project management. Our Design Leads oversee the creative direction and design choices for our full service projects, as well as lead the 3-person teams that work collaboratively on each assigned project. Because of this, we’re looking for someone with an impeccable eye for design, strong technical skills, and a knack for effective and confident communication. What You’ll Be Doing:

  • Consult with clients to determine needs, preferences, functional requirements and intended use of space
  • Prepare all design project documents including proposals, invoices and contracts, etc.
  • Prepare, submit, revise, and manage project budgets
  • Set, communicate, and maintain project budgets and timelines
  • Develop detailed, high-end design concepts in line with client preferences and the Leclair Decor signature style
  • Direct and oversee the development of detailed plans and design materials, such as mood boards, millwork elevations, floor plans, 3D models, 2D mockups and specification lists, etc.
  • Coordinate and manage third-party service providers, such as storage facilities, movers, contractors, millworkers, and tradespeople
  • Prepare and submit final design packages and specifications for execution
  • Oversee the construction and renovation process to ensure design concepts are executed in line with the initial vision, Leclair Decor signature style, and quality standards
  • Direct and oversee the ordering, receiving, delivery, and installation of relevant items
  • Maintain effective communication with clients, contractors, builders, and service providers to facilitate successful project completion and sustain positive relationships
  • Work collaboratively with colleagues to support successful outcomes for the company
  • Manage your design team (Design Technician and Design Associate)
  • Create and oversee your design team’s Weekly Calendar, daily schedules, and team check-ins
  • Manage your team’s Gross Revenue Tracker
  • Perform annual or semi-annual reviews of the Design Technician and Design Associate
  • Work collaboratively with the Marketing Team to schedule project photoshoots, create project-related content for blog posts, social media, etc.
We’ll Be Impressed If You:
  • Are reliable, motivated, and a self-starter (taking initiative is huge in this role!)
  • Are meticulous and organized
  • Have strong written and verbal communication skills
  • Have a proven ability to understand and produce work in alignment with Leclair Decor’s existing brand
  • Are a team player who enjoys working in a supportive environment
  • Are fluent in both English and French (bonus points for this one, not a requirement!)
What You’ll Need:
  • Degree or diploma in Interior Design
  • 2-5 years of experience working in the design field in a Design Lead or Senior Designer role
  • Proficient in AutoCAD and full Google Suite
  • Valid driver’s license and reliable vehicle (mileage is reimbursed)
What We Offer:Full time, salaried (based on 40 hours/week)
  • Salary commensurate with experience and skill
  • Three weeks paid vacation
  • Paid sick and personal days
  • Modern, flexible benefits through Honeybee
  • Ottawa based (relocation benefit offered for eligible candidates)



Director of People & Culture (Full-Time)

We are seeking a skilled and experienced HR professional to step into our newly created role, Director of People & Culture. The successful candidate will direct and oversee all people operations, inclusive of HR administration, labour law compliance, recruitment and development, facilities and workplace service, employee experience, role classification, compensation and benefits, and diversity and inclusion. We are looking for someone who understands the fundamental connection between a positive workplace culture and positive business outcomes, and who will bring strategic vision and a passion for driving progressive HR programs within a growing company. Reports To: Chief Operating Officer What You’ll Be Doing:

  • Direct and oversee existing People & Culture team, providing oversight and mentorship to our current HR and Training & Development specialists and supporting their professional development, conducting regular assessments of the team’s performance
  • Ensure Leclair Decor Inc. and all subsidiaries are meeting and ideally exceeding provincial and federal labour requirements
  • Ensure that all strategies and initiatives, on both small and large scales, are in alignment with the company’s overall mission and business goals
  • Research and maintain a confident understanding of emerging trends and best practices in progressive, values-driven people operations
  • Effectively handle highly sensitive and confidential employee experience issues, including workplace complaints, discipline, performance management, and personal matters requiring company support and accommodation
  • Analyze, summarize, and propose improvements to our existing classification and compensation framework
  • Lead and provide support for new role creation and compensation decisions, driving a culture and total compensation framework that ensures we are competitive for talent
  • Incentivise employee performance by driving effective feedback, assessment, coaching, and recognition processes
  • Bring vision, innovation, and creativity to the ongoing evolution of our company culture and workplace offerings
  • Oversee and facilitate the implementation of HR policies, programs & processes, and the creation of messaging and assets for employee-facing projects
  • Oversee and facilitate the implementation of an improved professional development framework and any associated documentation and templates
  • While maintaining budget oversight, propose and oversee the development, implementation, and rollout of progressive HR initiatives in alignment with company values (such as parental leave program, group RRSP, etc.)
  • In collaboration with executive leadership and the Marketing department, develop, propose, and lead innovative recruitment strategies to attract and retain talent
  • Direct and oversee all administrative operations, including payroll, employee onboarding, vacation and leave scheduling, benefits administration, etc.
  • Collect, summarize, and present employee feedback to upper management in support of ongoing improvements to employee experience
  • Support career pathing and assessment initiatives to ensure current and future employees are in, or streaming towards, roles that reflect an optimal fit; identifying ‘rising stars’ with leadership potential and/or identifying and proposing lateral moves to optimize individual employees’ skills and talents
We’ll Be Impressed If You:
  • Have outstanding written and verbal communication skills
  • Bring significant change management, culture-building, and organizational development experience
  • Have the ability to make decisions in alignment with company goals and objectives
  • Possess innate ‘people’ skills; our team must trust you and see you as an advocate/ally
  • Are experienced with ADP and/or similar software
What You’ll Need:
  • A post-secondary degree and/or diploma in Human Resources or related field (or equivalent professional experience)
  • 5+ years of progressive HR management experience, ideally within a rapidly scaling small business/startup culture
  • Certified Human Resources Professional and/or Certified Human Resources Leader preferred
  • Proficient in all areas of Canadian and Ontario employment law
  • Proven experience leading a multi-faceted HR team and driving people-based initiatives within a modern, high growth organization
  • Excellent organizational skills and can handle complex, long-term initiatives while also addressing urgent issues in a timely manner
What We Offer:
  • Full time, salaried (based on 40 hours/week)
  • Salary commensurate with experience and skill
  • Three weeks paid vacation
  • Paid sick and personal days
  • Ottawa based (WFH-flex; be where you need to be to do your best work)
  • Modern, flexible benefits through Honeybee
  • Full time, salaried (compensation commensurate with skill and experience)



Finance Coordinator (Full-time)

We are looking for an experienced and detail-oriented individual to join our Finance Team as a Finance Coordinator. In this role, you will bring your expertise to the team to ensure that all processes are accurate, efficient, and always improving. You will be participating in various aspects of finance including, but not limited to, accounts payable, inventory reports, payroll, and preparing bank deposits. If you have an aptitude for efficiency and experience in finance, we encourage you to apply! Reports To: Finance Manager What You’ll Be Doing

  • Execute, monitor, and track deliverables to timelines, and perform tasks including dissemination, review, and sign-off to support the timely completion of tasks
  • Maintain daily, weekly, and monthly monitoring systems and checklists
  • Aid in supervising the Finance Team to ensure operations and processes are efficient
  • Gather and collect all financial data and information to verify whether it has been accurately entered in the system and monitor/retrieve financial details when required
  • Review and post accounts payable ledger entries, manage and process invoices, prepare and review accounts receivable, and perform other balance reconciliations
  • Ensure timely completion of the assigned accounting tasks that are in accordance with the outlined policies and procedures
  • Be present at various internal meetings to address any issues, provide appropriate guidelines for improving processes, and identify opportunities for efficiencies
  • Prepare monthly inventory reports
  • Prepare payroll on a biweekly basis and prepare/publish payroll reports
  • Remit and process GST/HST reports monthly
  • Monitor all financial transactions and recommend ways to increase effectiveness
  • Prepare bank deposits as required and complete the transactions
  • Ensure that billed invoices are accurate, coded, entered, posted, and paid in a timely manner
We'll Be Impressed If You
  • Are extremely experienced with Excel and other MS office products
  • Have strong time management and organizational skills
  • Pay exceptional attention to detail
  • Possess a general understanding of the GAAP
  • Have strong communication skills
What You'll Need
  • Completion of secondary school
  • A university degree or college diploma in finance or accounting is considered an asset
  • 3-5 years of related finance/accounting experience mandatory
What We Offer
  • Full time, salaried (based on 40 hours/week)
  • Salary commensurate with experience and skill
  • Ottawa-based or remote (WFH with optional in-office flex desk availability in Ottawa)
  • Three weeks paid vacation
  • Paid sick and personal days
  • Modern, flexible benefits through Honeybee



LD Shoppe Roles

Customer Service Associate (Full-time)

We’re seeking a passionate and responsible Customer Service Associate to join our team! The customer service team provides LD Shoppe customers with exemplary customer service both online and in person. To be successful in this role, you’ll need to be a creative problem solver who thinks outside the box to find solutions. You should have a passion for helping others and a commitment to providing the best possible experience for our customers. No day is the same at LD Shoppe, so the ability to wear many hats and embrace challenges is a must! What You'll Be Doing:

  • Answer inquiries from customers in person, over the phone, and by email
  • Provide information to customers concerning goods, services, schedules, and rates
  • Keep organized logs of customer follow ups and order timelines, and flag delays or other information requiring extra attention
  • Investigate complaints regarding company goods, services and policies
  • Arrange for refunds, exchange, and credit for returned, damaged, or delayed merchandise
  • Take customer orders and promote goods and services
  • Respond to all inquiries and issues in a timely manner
  • Keep customer orders up-to-date and ensure accuracy of information
  • Stay on top of communications to catch and resolve issues promptly
  • Initiate regular follow-ups until orders have arrived or are picked up
We'll Be Impressed If You:
  • Are reliable, motivated and a self-starter (taking initiative is huge in this role!)
  • Are passionate about home decor
  • Are service-oriented, thorough, and organized
  • Have strong interpersonal and communication skills
  • Take initiative to learn about our products and services
  • Are a team player who enjoys working in a supportive environment
  • Fluency in both English and French is an asset
What You'll Need:
  • Completion of secondary school
  • Completion of a college or post-secondary programs is an asset
  • Clerical or customer service experience is required
  • A flexible schedule, including weekends, evenings and holidays is required
What We Offer:
  • Full time, salaried (based on 40 hours/week)
  • Salary commensurate with experience and skill
  • Three weeks paid vacation
  • Paid sick and personal days
  • Modern, flexible benefits through Honeybee
  • This role is currently remote, but the opportunity to work from the office can be discussed



Key Holder (Full-time)

If you are a natural leader, can handle customer requests with ease, and think creatively on the fly, we’re looking for you to join our LD Shoppe team as a Key Holder! In this role, you will assist our wonderful clients and empower our team of Sales Associates to thrive in their roles and go above and beyond for every customer in the showroom. The ideal candidate for this position has excellent communication and leadership skills, is a total people person, and has a passion for making every home beautiful. What You'll Be Doing:

  • Create a positive customer experience in the showroom by understanding and meeting all service needs in a timely and professional manner
  • Actively assess customer needs and take initiative to promote the appropriate merchandise wherever possible
  • Develop a deep product knowledge in order to advise customers on the proper care of merchandise and provide advice concerning specialized products and services
  • Take ownership when customers experience a problem and approach all interactions with a solution-oriented mindset
  • Operate computerized inventory record keeping and re-ordering systems
  • Process sales transactions and protect customer privacy
  • Contribute to social media content by taking photos and videos of products
  • Maintain the overall state of the showroom, which includes tasks such as organizing samples, merchandising, pricing, and accessing the warehouse
  • Be a leader in supporting all directives from the Showroom Manager and assume the role of lead on the showroom floor in the absence of a leader
  • Help train new team members and provide ongoing support to ensure staff are continuously growing in their roles
  • Answer any work-related questions from other team members and/or guide them to the correct resource(s) to help find the required information
  • Bring any concerns and issues in the showroom directly to the attention of HR and/or the Showroom Manager
We'll Be Impressed If You:
  • Are reliable, motivated, and a self-starter who is willing to take initiative
  • Are service-oriented with strong interpersonal and communication skills
  • Are thorough, organized, and can juggle multiple tasks
  • Are a team player who enjoys working in a supportive environment
What We Offer:
  • Full time, hourly
  • Three weeks paid vacation
  • Paid sick and personal days
  • Modern, flexible benefits through Honeybee
  • This role is fully based out of the LD Shoppe showroom



LD Shoppe Design Consultant (Full-time)

If you’re confident, solution-oriented, and passionate about all things interior design, you might just be the perfect person to become our LD Shoppe Design Consultant! In this role, you will be a leader in our showroom and assist clients who are seeking an elevated level of support and attention in our showroom. As the LD Shoppe Design Consultant, you will need to have a knack for decorating and be passionate about assisting customers find the perfect pieces for their homes. The individual in this role is expected to dive deep into product knowledge and become an in-house expert on our beautiful products! You will also provide our guests with expert advice on selections for their home, both on the fly on our showroom floor, and during scheduled consultations. What You’ll Be Doing

  • Exemplify our values, beliefs, and aesthetic in everything you do
  • Be a role model to our sales associates with your high level of professionalism
  • Always offer the highest level of customer service to our guests
  • Educate potential clients on Interior Design services offered by Leclair Decor
  • Own all phases of the client experience, from initial contact to the delivery of products
  • Be a fountain of knowledge when it comes to items on our website manufacturers, and be able to suggest pieces that meet client’s design needs
  • Provide well-informed advice to clients who book design consultations
  • Lead 60-90 min consultations with customers as needed
  • Based on the customers needs, create mood boards and shopping lists that highlight the LD style and their vision
  • Assist in developing product knowledge resources to help more of our team members be experts like you
  • Offer advice to clients who come into our showroom looking for quick design advice before finalizing a purchase - you will have the power to make sales happen
  • Help maintain the store, which includes organizing samples, merchandising, and pricing
  • Take the lead in the Custom Section of the showroom and assist clients with everything that comes along with placing custom orders
We’ll Be Impressed If You
  • Are reliable, motivated, and a self-starter (taking initiative is huge in this role!)
  • Are passionate about home decor
  • Are relentlessly service-oriented, thorough, and organized
  • Possess strong interpersonal and communications skills
  • Take the initiative and get excited to learn about our products and services
  • Are a team player who enjoys working in a supportive environment
  • Have a flexible schedule, which includes shifts on weekends, evenings, and holidays
  • Are fluent in both English and French (bonus points for this one, not a requirement!)
What We Offer
  • Full time, salaried (Tuesday - Saturday)
  • Salary commensurate with experience and skill
  • Three weeks paid vacation
  • Paid sick and personal days
  • This role is based fully out of the LD Shoppe showroom
  • Modern, flexible benefits through Honeybee



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