Join Our Team

Click the headers below to explore our open roles by department

DESIGN

LD Shoppe Design Consultant


If you’re confident, solution-oriented, and passionate about all things interior design, you might just be the perfect person to become our LD Shoppe Design Consultant! In this role, you will be a leader in our showroom and assist clients who are seeking an elevated level of support and attention in our showroom. As the LD Shoppe Design Consultant, you will need to have a knack for decorating and be passionate about assisting customers find the perfect pieces for their homes. The individual in this role is expected to dive deep into product knowledge and become an in-house expert on our beautiful products! You will also provide our guests with expert advice on selections for their home, both on the fly on our showroom floor, and during scheduled consultations. Reports to: Boutique Showroom Manager What You’ll Be Doing

  • Exemplify our values, beliefs, and aesthetic in everything you do
  • Be a role model to our sales associates with your high level of professionalism
  • Always offer the highest level of customer service to our guests
  • Educate potential clients on Interior Design services offered by Leclair Decor
  • Own all phases of the client experience, from initial contact to the delivery of products
  • Be a fountain of knowledge when it comes to items on our website manufacturers, and be able to suggest pieces that meet client’s design needs
  • Provide well-informed advice to clients who book design consultations
  • Lead 60-90 min consultations with customers as needed
  • Based on the customers needs, create mood boards and shopping lists that highlight the LD style and their vision
  • Assist in developing product knowledge resources to help more of our team members be experts like you
  • Offer advice to clients who come into our showroom looking for quick design advice before finalizing a purchase - you will have the power to make sales happen
  • Help maintain the store, which includes organizing samples, merchandising, and pricing
  • Take the lead in the Custom Section of the showroom and assist clients with everything that comes along with placing custom orders
We’ll Be Impressed If You
  • Are reliable, motivated, and a self-starter (taking initiative is huge in this role!)
  • Are passionate about home decor
  • Are relentlessly service-oriented, thorough, and organized
  • Possess strong interpersonal and communications skills
  • Take the initiative and get excited to learn about our products and services
  • Are a team player who enjoys working in a supportive environment
  • Have a flexible schedule, which includes shifts on weekends, evenings, and holidays
  • Are fluent in both English and French (bonus points for this one, not a requirement!)
What We Offer
  • Full time, salaried (Tuesday - Saturday)
  • Salary commensurate with experience and skill
  • Three weeks paid vacation
  • Paid sick and personal days
  • This role is based fully out of the LD Shoppe showroom
  • Modern, flexible benefits through Honeybee





PEOPLE & CULTURE

We do not currently have any positions available in this department.


Check back soon for more open roles!





E-COMMERCE

We do not currently have any positions available in this department.


Check back soon for new open roles!





RETAIL

Customer Service Associate


We’re seeking a passionate and responsible Customer Service Associate to join our team! The customer service team provides LD Shoppe customers with exemplary customer service both online and in person. To be successful in this role, you’ll need to be a creative problem solver who thinks outside the box to find solutions. You should have a passion for helping others and a commitment to providing the best possible experience for our customers. No day is the same at LD Shoppe, so the ability to wear many hats and embrace challenges is a must! Reports to: Customer Service Manager What You'll Be Doing

  • Answer inquiries from customers in person, over the phone, and by email
  • Provide information to customers concerning goods, services, schedules, and rates
  • Keep organized logs of customer follow ups and order timelines, and flag delays or other information requiring extra attention
  • Investigate complaints regarding company goods, services and policies
  • Arrange for refunds, exchange, and credit for returned, damaged, or delayed merchandise
  • Take customer orders and promote goods and services
  • Respond to all inquiries and issues in a timely manner
  • Keep customer orders up-to-date and ensure accuracy of information
  • Stay on top of communications to catch and resolve issues promptly
  • Initiate regular follow-ups until orders have arrived or are picked up
We'll Be Impressed If You
  • Are reliable, motivated and a self-starter (taking initiative is huge in this role!)
  • Are passionate about home decor
  • Are service-oriented, thorough, and organized
  • Have strong interpersonal and communication skills
  • Take initiative to learn about our products and services
  • Are a team player who enjoys working in a supportive environment
  • Fluency in both English and French is an asset
What You'll Need
  • Completion of secondary school
  • Completion of a college or post-secondary programs is an asset
  • Clerical or customer service experience is required
  • A flexible schedule, including weekends, evenings and holidays is required
What We Offer
  • Full time, salaried (based on 40 hours/week)
  • Salary commensurate with experience and skill
  • Three weeks paid vacation
  • Paid sick and personal days
  • Modern, flexible benefits through Honeybee
  • This role is currently remote, but the opportunity to work from the office can be discussed




Boutique Stockroom Associate


We are seeking a highly organized and motivated individual with a passion for home decor. In this role, the decor stock room will be your domain where you will receive our decor shipments and allocate them to the appropriate places. You will utilize your organizational skills and act at quality control of incoming products to ensure all items are accounted for and received. You will also need to bring your muscles with you as there are small amounts of lifting and moving involved in this role. Reports To: Procurement & Merchandising Manager What You’ll Be Doing

  • Help manage the decor stockroom and ensure it is clean and organized at all times
  • Ensure accurate labelling, logical placement, organized arrangement, and cleanliness of products in the stockroom
  • Receive decor shipments and allocate them accordingly, which includes unpacking, coding, and routing goods to the appropriate location
  • Receive and handle inventory transfers
  • Inspect and verify incoming goods against invoices or other documents, record shortages, and reject damaged goods
  • Monitor inventory to ensure adequate stock levels and communicate with our Procurement & Merchandising Manager to ensure prompt ordering of goods
  • Lift and move boxes and furniture where required
  • Wear many hats and take initiative to get things done wherever needed in the stockroom and on the sales floor
  • Stay on top of communication to catch and resolve issues promptly
We’ll Be Impressed If You
  • Are reliable, motivated and a self-starter (taking initiative is huge in this role!)
  • Are service-oriented and willing to problem solve on the fly
  • Are thorough, organized, and detail-oriented
  • Have strong interpersonal and communication skills
  • Take initiative to learn about our products and services
  • Are a team player who enjoys working in a supportive environment and embraces the opportunity to get things done wherever needed
  • Are fluent in both English and French (bonus points for this one, not a requirement!)
What You’ll Need
  • Previous work experience in a clerical or customer service position
  • Completion of secondary school
  • Completion of a college or other post-secondary program is an asset
What We Offer
  • Full time, salaried (based on 40 hours/week)
  • Salary commensurate with experience and skill
  • Three weeks paid vacation
  • Paid sick and personal days
  • Modern, flexible benefits through Honeybee
  • This role is based out of our Ottawa showroom




LD Shoppe Design Consultant


If you’re confident, solution-oriented, and passionate about all things interior design, you might just be the perfect person to become our LD Shoppe Design Consultant! In this role, you will be a leader in our showroom and assist clients who are seeking an elevated level of support and attention in our showroom. As the LD Shoppe Design Consultant, you will need to have a knack for decorating and be passionate about assisting customers find the perfect pieces for their homes. The individual in this role is expected to dive deep into product knowledge and become an in-house expert on our beautiful products! You will also provide our guests with expert advice on selections for their home, both on the fly on our showroom floor, and during scheduled consultations. Reports to: Boutique Showroom Manager What You’ll Be Doing

  • Exemplify our values, beliefs, and aesthetic in everything you do
  • Be a role model to our sales associates with your high level of professionalism
  • Always offer the highest level of customer service to our guests
  • Educate potential clients on Interior Design services offered by Leclair Decor
  • Own all phases of the client experience, from initial contact to the delivery of products
  • Be a fountain of knowledge when it comes to items on our website manufacturers, and be able to suggest pieces that meet client’s design needs
  • Provide well-informed advice to clients who book design consultations
  • Lead 60-90 min consultations with customers as needed
  • Based on the customers needs, create mood boards and shopping lists that highlight the LD style and their vision
  • Assist in developing product knowledge resources to help more of our team members be experts like you
  • Offer advice to clients who come into our showroom looking for quick design advice before finalizing a purchase - you will have the power to make sales happen
  • Help maintain the store, which includes organizing samples, merchandising, and pricing
  • Take the lead in the Custom Section of the showroom and assist clients with everything that comes along with placing custom orders
We’ll Be Impressed If You
  • Are reliable, motivated, and a self-starter (taking initiative is huge in this role!)
  • Are passionate about home decor
  • Are relentlessly service-oriented, thorough, and organized
  • Possess strong interpersonal and communications skills
  • Take the initiative and get excited to learn about our products and services
  • Are a team player who enjoys working in a supportive environment
  • Have a flexible schedule, which includes shifts on weekends, evenings, and holidays
  • Are fluent in both English and French (bonus points for this one, not a requirement!)
What We Offer
  • Full time, salaried (Tuesday - Saturday)
  • Salary commensurate with experience and skill
  • Three weeks paid vacation
  • Paid sick and personal days
  • This role is based fully out of the LD Shoppe showroom
  • Modern, flexible benefits through Honeybee





FINANCE & ADMIN

Finance Lead


We are looking for an experienced and strategic-minded professional to join our Finance team as Finance Lead. The ideal candidate possesses exceptional leadership and problem-solving skills in order to support our organization in developing and implementing effective, progressive business strategies. This includes ensuring adherence to the company’s accounting policies and enforcing strong internal controls. The Finance Lead will also support the Finance Manager in supervising remote associates responsible for bookkeeping. Reports To: Finance Manager What You’ll Be Doing

  • Oversee and/or lead preparation of general ledger journal entries, fixed asset tracking, monthly balance sheet reconciliation, and bank reconciliation, all while ensuring financial records are kept in accordance with GAAP
  • Deliver accurate and timely month-end financial reporting
  • Complete accurate and timely processing of bi-weekly payroll reports
  • Complete accurate and timely processing of all month-end inventory journal entries
  • Lead projects within the Finance Team to ensure continuous improvement of accounting processes
  • Present analysis and advice to management and executive leadership
  • Monitor all financial transactions for effectiveness in driving the overall business strategy
  • Prepare bank deposits and complete transactions on behalf of LD
  • Ensure proper processing and management of invoices
  • Perform other related duties/assignments as required.
We’ll Be Impressed if You
  • Possess strong time management and organizational skills
  • Exercise exceptional attention to detail
  • Boast strong communication skills
What You’ll Need
  • Bachelor’s degree in Accounting/Finance, or a combination of education and related experience
  • 3-5 years work experience in accounting
  • Previous experience with QuickBooks Online an asset, but not required

What We Offer
  • Full time, salaried position (based on 40 hours/week)
  • Salary commensurate with experience and skill
  • Ottawa-based or remote work (WFH with optional in-office flex desk availability in Ottawa)
  • Three weeks of paid vacation
  • Paid sick and personal days
  • Modern, flexible benefits through HoneyBee





MARKETING

We do not currently have any positions available in this department.


Check back soon for new open roles!





Our Commitment To You

As a proud equal opportunity employer, we encourage applicants from all walks of life to apply to join our growing team. We are committed to providing all employees with a workplace experience that is free from barriers, discrimination, and harassment regardless of age, sex, gender, sexual orientation, faith identity, nationality, and/or disability status. If you’re creative, hard-working, and want to join a dynamic and energetic team, we welcome you to apply today and encourage you to come as you are.

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